Mirza Mahboob Baig

Etihad Etisalat (Mobily)

Mobily, a major telecommunications provider, encountered financial discrepancies resulting from aggressive revenue recognition and inadequate internal controls. These strategic oversights led to restatements of earnings, regulatory scrutiny, and a significant drop in stock value, eroding investor confidence.

SCIRP

Etihad Etisalat, commonly known as Mobily, is a major telecommunications company in Saudi Arabia. Founded in 2004, it has experienced both significant growth and challenges in its strategic management:

Rapid Growth and Market Disruption

Mobily entered the Saudi telecommunications market as the second GSM license holder, breaking Saudi Telecom Company’s monopoly. The company’s launch was highly successful:

  • Commenced commercial operations on May 25, 2005
  • Acquired over 1 million subscribers in its first 90 days
  • Named the fastest growing mobile operator in the Middle East and North Africa by GSM Association in 2006

Technological Innovation

Mobily has consistently invested in new technologies:

  • Launched 3.5G services in 2006
  • Introduced 4G services in 2011
  • Rolled out 5G services in 2019

Financial Performance and Challenges

While Mobily experienced rapid initial growth, it has faced financial challenges:

  • The company’s capital increased from an initial SAR 5 billion to SAR 7.7 billion by 2013
  • In recent years, Mobily has worked to improve its financial position, with its stock price showing some recovery

Strategic Partnerships

Mobily has formed key partnerships to enhance its services:

  • Extended its partnership with Nokia in February 2021 for managing and maintaining radio and transport networks

Corporate Governance and Ownership

Mobily’s ownership structure includes:

  • Etisalat Emirates Group holds 27.99% of shares
  • General Organization for Social Insurance owns 6.90%
  • The remaining shares are owned by institutional and retail investors

Recent Developments

As of January 2025, Mobily continues to evolve:

  • Obtained a unified license to provide all licensed telecommunication services, including voice and internet
  • Focuses on establishing and operating mobile wireless telecommunications networks, fiber optics networks, and related services

Challenges and Controversies

Mobily has faced some controversies:

  • In 2013, reports emerged that Mobily was working on intercepting encrypted data sent over various mobile apps, raising privacy concerns

Mobily’s case demonstrates the challenges of maintaining growth and innovation in a rapidly evolving telecommunications market, while also highlighting the importance of adapting to technological changes and maintaining strong corporate governance.

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